Getting started with Kajot casino is straightforward once you know the steps — this guide walks you through each one.
Before You Start
Before you register and play, make sure you have the following ready:
- Valid email address – used for account verification and communication.
- Proof of identity – a scan of your ID, passport, or driving licence for KYC.
- Proof of address – a recent utility bill or bank statement (less than 3 months old).
- Payment method – e-wallet, credit/debit card, or bank transfer that you will use for deposits and withdrawals.
- Stable internet connection – for a smooth gaming experience, especially when using live dealer games.
- Age verification – you must be at least 18 years old (or the legal age in your country) to play.
Step-by-Step Sign-Up
- Open the Kajot casino website in your browser. The homepage will display a ‘Register’ or ‘Sign Up’ button, usually in the top right corner.
- Click the button and fill in the registration form with your personal details: full name, date of birth, email, and phone number.
- Choose a unique username and a strong password (at least 8 characters, including uppercase, lowercase, numbers, and special characters).
- Select your preferred currency from the list provided. This cannot be changed later.
- Read and accept the terms and conditions, as well as the privacy policy. Tick the box to confirm.
- Submit the form. You will receive a verification email – click the link inside to activate your account.
- Log in for the first time and complete your profile. You may be asked to set deposit limits or opt-in for bonuses.
How Wagering Works
Most welcome bonuses at online casinos come with wagering requirements (also called playthrough). These determine how many times you must bet the bonus amount before you can withdraw any winnings. Let us look at a real example.
You deposit €50 and receive a 100% bonus up to €200. This means you get an extra €50 as bonus funds, giving you a total balance of €100. The wagering requirement is typically stated as 40x or 50x the bonus amount. We will use 50x for this calculation.
Wagering Requirement = Bonus × Multiplier
WR = €50 × 50 = €2,500
You must place bets totalling €2,500 before you can cash out. Different games contribute differently to wagering:
- Slots (most): 100% – every €1 bet counts as €1 towards WR.
- Table games (blackjack, roulette): usually 10%–20% – a €1 bet counts as €0.10 to €0.20.
- Live games: often 0% – they do not count at all.
If you play only slots, you need to wager exactly €2,500. To estimate your expected outcome, factor in the house edge. For example, typical slot RTP is around 96–97%, meaning a house edge of 3–4%. With a 3% house edge, your expected loss on €2,500 wagered is:
Expected Loss = Wagering Amount × House Edge
EL = €2,500 × 0.03 = €75
So from your initial €100 (€50 deposit + €50 bonus), you can expect to lose €75 on average during wagering, leaving you with €25. But gambling is volatile – you may end up with more or less. Always check the specific wagering conditions in the bonus terms before accepting.
Money In, Money Out
The casino offers several payment methods for deposits and withdrawals. Below is a summary of the most common options, typical processing times, and limits.
| Payment Method | Deposit Time | Withdrawal Time | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|---|
| Visa / Mastercard | Instant | 1–3 business days | €10 | €20 |
| Skrill | Instant | 0–24 hours | €10 | €15 |
| Neteller | Instant | 0–24 hours | €10 | €15 |
| Bank Transfer | 1–3 business days | 3–7 business days | €20 | €50 |
| Paysafecard | Instant | Not available (deposit only) | €10 | N/A |
To deposit, log in, go to the cashier, select your method, enter the amount, and confirm. For withdrawals, you usually need to verify your identity first. Withdrawals are processed back to the same method you used for deposit whenever possible. Always check if there are any fees or maximum withdrawal limits per transaction or per month.
Licence & Player Protection
The casino operates under a licence from the recognised regulatory authority. This licence ensures that games are fair (RNG tested), player funds are kept separate from operational funds, and that the casino follows strict anti-money laundering rules. For players in EU countries, it is important to note that winnings from non-MGA (Malta Gaming Authority) licences may be subject to local income tax. Always consult a tax advisor for your specific situation.
Player protection measures include mandatory age verification (KYC), deposit limits, self-exclusion tools, and a responsible gambling policy. You can set daily, weekly, or monthly deposit limits in your account settings. If you feel you need a break, you can suspend your account temporarily or permanently. The casino also uses SSL encryption to secure your personal and financial data.
Support Guide
Customer support is available via live chat, email, and phone (during business hours). Here are five common scenarios and how to handle them:
- Scenario 1: Forgotten password – Click ‘Forgot Password’ on the login page, enter your email, and follow the reset link sent to your inbox. If the email does not arrive, check spam or contact support.
- Scenario 2: Verification documents rejected – Make sure the photo is clear, all four corners visible, and the document is valid and not expired. The name and address on the documents must match your account exactly. If rejected, resubmit with better quality.
- Scenario 3: Withdrawal not showing – First check the transaction history in your account. Withdrawals may take up to 3–5 business days for bank transfers. If the status is still “pending” after that, contact support via live chat.
- Scenario 4: Bonus not credited – Some bonuses require a bonus code or opt-in. Read the promotion terms carefully. If you still do not receive it, ask support to check if you are eligible.
- Scenario 5: Game not loading – Clear your browser cache, disable any ad blockers, or try a different browser. If the problem persists, use the casino’s mobile-optimised website – it often works more reliably.
Good to Know
If your withdrawal is delayed beyond the standard processing time, follow these steps:
- Check your email – the casino may require additional KYC documents.
- Look at your account status – a pending withdrawal is normal; if it says “cancelled”, you need to start again.
- Wait the full processing window (e.g., 3 business days for cards) before contacting support.
- Contact support via live chat with your transaction ID. Ask for a specific reason for the delay.
- If support does not resolve it within 48 hours, escalate to the casino’s licensing authority (the email or address is usually in the footer of the website).
Need to Know
What is the minimum deposit at this casino?
The minimum deposit is typically €10 for most payment methods, but bank transfers may require €20. Always check the cashier page for exact limits.
How long does a withdrawal take?
Withdrawal times vary by method. E-wallets (Skrill, Neteller) are the fastest – usually within 24 hours. Credit/debit cards take 1–3 business days, and bank transfers can take up to 7 business days.
Do I need to verify my account before withdrawing?
Yes, the casino requires identity verification (KYC) before processing your first withdrawal. Upload your documents in your account settings. Verification usually takes 24–48 hours.
Are the games fair?
All games use certified random number generators (RNG) and are regularly tested by independent auditors. The casino holds a licence that mandates fairness.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section of your account. The limits are enforced immediately.
What happens if I lose my internet connection while playing?
All bets are processed by the server. If you disconnect, check your game history for the result. In live games, the round continues without you. Contact support if you have concerns.
Is there a mobile app?
The casino offers a mobile-optimised website that works in your phone’s browser. You can add a shortcut to your home screen for quick access – no download needed.
Closing
We hope this guide has given you a clear understanding of how to start playing, manage your bonus, and handle common situations. Remember to always play responsibly and read the terms of each bonus carefully. Good luck and enjoy your time at the casino.



